Parts Request

(IF YOUR PURCHASE WAS MADE SOMEWHERE OTHER THAN US, YOU WILL HAVE TO GO TO THEM FOR HELP)

PARTS REQUEST
We do not carry replacement parts for kits. When ordering parts please be patient. The manufactures do not respond to emails and the waiting time may be considerable as the parts are most likely coming from Europe. Most important, do not send your request more than once, this only slows down the system and results in longer wait times for your parts.

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CONSTRUCTO, ARTESANIA LATINA, AMATI, MANTUA, COREL, MAMOLI, MINI MAMOLI, OCCRE, CALDERCRAFT, PRODUCTS MISSING PARTS
customerservice.historicships@gmail.com

Adding the following compulsory request:
Order Number from Historic Ships
Product Ref. Number/Product Name/Part Number/Quantity requested.
To be sent to: Name/Street/City/State/Zip-Code/Country/Phone Number

DUMAS PRODUCTS MISSING PARTS
(800) 458-2828

Sometimes it is difficult to find a part number and a little searching may be required, if you absolutely can’t find a part number, than give a good description of the part and its name.

CAUTION
Manufactures only honor requests for parts for models that were purchased through authorized retail outlets. (E-bay is not an authorized outlet)

Attempts to order parts to build your own model will be rejected.