If you are not satisfied for any reason, you may return your purchase in original condition within 30 days for your money back or exchange. There will be a 20% restocking fee of original purchase price on all model kits. Shipping is NOT refundable. Authorization is needed for all returns and exchanges. Please email firstname.lastname@example.org for authorization. Any order that does not receive prior authorization may not be refunded and/or the process will take longer.
All refunds take up to 72 business hours to process.
If the shipment is damaged in any way, take pictures of the box prior to opening it and email the photos to us immediately.
Original condition means that no internal packaging has been opened and everything including thr kit box itself is undamaged. All of our shipments are shipped with insurance. If upon delivery you see damage, notify us by email immediately.